JORDAN-BASED • MENA-FOCUSED UX & CX CONSULTANCY

CREATING DIGITAL EXPERIENCES THAT ARABIC USERS CAN UNDERSTAND AND TRUST.

We partner with governments, corporates, and startups across MENA to build digital products Arabic-speaking users truly love.

START A CONVERSATION EXPLORE OUR SERVICES

WHY IT MATTERS

GLOBAL STANDARDS.
LOCAL UNDERSTANDING.

01

CULTURALLY
RELEVANT

We design for Arabic users with real cultural understanding, not just translation.

150K+PROFESSIONALS ENGAGED

02

RESEARCH-DRIVEN

Our decisions are grounded in real user data and insights.

25+YEARS OF EXPERTISE

03

END-TO-END
PARTNERSHIP

We support you from idea to continuous improvement.

7SECTORS SERVED

04

CAPABILITY
BUILDING

We empower your team through training and knowledge transfer.

8SERVICES OFFERED

OUR STORY

CRAFTED FROM
EXPERIENCE.
BUILT FOR THE REGION.

Mosaic Pattern

OUR CONCEPT

The name Mosaic symbolizes our belief that great experiences are crafted piece by piece — merging research, strategy, design, and technology into one cohesive picture that serves real human needs.

WHERE WE'RE HEADED

OUR VISION

To be the leading UX and CX consultancy in the Arabic-speaking world.

Setting the standard for culturally relevant, innovative, and human-centered design that empowers organizations.

HOW WE GET THERE

OUR MISSION

To revolutionize the digital landscape in the MENA region.

By empowering organizations to design and deliver experiences that truly put people first.

OUR IMPACT & EXPERIENCE

DRIVING REAL CHANGE
ACROSS THE REGION

Over the years, UX Mosaic has helped organizations across MENA transform their digital experiences through strategic insight, hands-on execution, and measurable results.

1. PROVEN SUCCESS ACROSS SECTORS

Delivered impactful UX & CX projects across fintech, government, education, telecom, and startups throughout MENA.

2. TRUSTED BY LEADING ORGANIZATIONS

Orange Jordan • JOIN Fincubator • UXPA International • Government ministries across the Arab world.

3. DRIVING THE UX PROFESSION FORWARD

Ahmad Alhuwwari has trained thousands of professionals and spoken at UXPA International, Adobe, Google, and ArabNet.

4. THOUGHT LEADERSHIP & EDUCATION

Advancing Arabic UX education through the Arabic UX Academy, UX Mosaic Training Programs, and UX certification initiatives.

5. COMMUNITY & REGIONAL INFLUENCE

Leading the Jordan UX Community and Arabic UX Community — engaging 150,000+ designers across MENA.

6. ONGOING VISION

Building UX Mosaic as a regional hub for UX excellence — culturally grounded, research-driven, and human-centered.

WHAT WE DO

A FULL SUITE OF UX
AND CX SERVICES

At UX Mosaic, we craft seamless, inclusive, human-centered digital experiences for MENA organizations.

UX Research

UX RESEARCH AND LAB

Uncovering real user needs through research and usability testing.

Service Design

SERVICE DESIGN

Designing end-to-end service ecosystems beyond digital interfaces.

UX/UI Design

UX/UI DESIGN

Transforming insights into accessible, culturally relevant interfaces.

CX/UX Audit

CX/UX AUDIT

Evaluating platforms to identify gaps and improvement opportunities.

CX Strategy

CX STRATEGY

Integrating business goals with customer insights for lasting loyalty.

Innovation Labs

INNOVATION LABS

Inspiring creativity through design thinking and emerging technologies.

Training

TRAINING & CAPACITY BUILDING

Empowering teams to build user-centered cultures within organizations.

Facilitation

FACILITATION & COLLABORATION

Solving complex problems and driving decisions in days, not months.

NOT SURE WHICH SERVICE FITS YOU?

Let's talk and find the right approach together.

START A CONVERSATION

WHO WE SERVE

EXPERTISE ACROSS
8 KEY SECTORS

UX Mosaic partners with organizations across a wide range of industries, delivering UX and CX solutions that are both practical and transformative.

FINANCIAL & FINTECH

GOVERNMENT & PUBLIC SECTOR

EDUCATION & E-LEARNING

E-COMMERCE AND RETAIL

TELECOM & UTILITIES

STARTUPS & INNOVATION

HEALTH CARE & WELLBEING

AI PRODUCTS

Get In Touch

LET'S CRAFT
EXCEPTIONAL
EXPERIENCES
PIECE BY PIECE.

At UX Mosaic, great partnerships start with a conversation. Governments, corporates, startups... we'd love to elevate your UX together.

Ready To Start?

Collaboration Opportunities

Government Organizations

Seeking to enhance beneficiary experiences and drive digital transformation.

Startups

Building innovative, user-centered products that users truly love.

Corporates

Aiming to improve customer journeys and elevate their digital presence.

Universities & Training Centers

Promoting UX and CX education across the region.